Customer Inquiry:
I'd like to transfer my domain www.shesjustsaying.com to directnic.com. How
do I do this?
Melissa H.
Response:
Dear Melissa H,
Thank you for contacting online support. In order to transfer your domain away from our services, please follow the instructions below to complete the necessary steps to allow your domain to be transferrable.
Cancel the Private Registration
The private registration for your domain is managed through Domains By Proxy, while the domain registration is managed by us.
You will need to log into your account with Domains By Proxy in order to cancel the privacy service. We have received the following instructions from Domains By Proxy for canceling private registration service for a domain:
• Go to domainsbyproxy.com and click on 'My Account'.
• Log in to your Domains by Proxy account.
-If you do not remember your Domains by Proxy login information, click on the 'Forgot your password?' link to retrieve your customer number and reset your password
• Once logged in, click on 'My Domains'.
• Check the box next to the domain(s) you wish to cancel private registration for.
• Click on 'Continue'.
• Confirm that you wish to cancel the registration by selecting YES.
• Click the 'Submit' button.
You will then receive an email regarding the cancellation. The domain will no longer appear in your Domains by Proxy account, and the cancellation will not affect any other services on the domain such as DNS or email. Please remember that cancellation of the private registration is not refundable.
If you have any other questions regarding the cancellation of your private registration, please contact the Domains By Proxy support staff using the following URL:
http://domainsbyproxy.com/Support.aspx
Unlock the Domain
To Unlock your domain name, you will need to follow the below instructions.
1. Go to http:// www.google.com/a and click on 'Returning user, sign inhere' on the top right.
2. Enter your domain and select "Manage this Domain" from the drop down and click 'Go.'
3. Now you will need to login to your Google account utilizing a username and password you previously created specifically for Google Apps for your domain. If you do not know this information, click 'Forgot your administrator username or password?'
4. Once logged in, select 'Domain Names' from the blue box that lists your domain.
5. Click on "Advanced DNS Settings".
6. You will now see listed your GoDaddy Google Sign-In Name, Password, and PIN.
7. Select "Sign in to DNS Console" in order to manage your DNS settings.
8. Now enter your Google Sign-In Name and Password listed on the previous screen.
9. You should now be in the Domain Control Center
10. Click on the domain name you need to unlock.
11. Click on the "Locking" button in the menu bar.
12. Select the radial button next to "Unlock" and click the "OK" button.
13. Click the "OK" button again on the "Processing" screen.
Request the Authorization Code
To request the authorization code for your domain name, you will need to follow the below instructions.
1. Go to http:// www.google.com/a and click on 'Returning user, sign inhere' on the top right.
2. Enter your domain and select "Manage this Domain" from the drop down and click 'Go.'
3. Now you will need to login to your Google account utilizing a username and password you previously created specifically for Google Apps for your domain. If you do not know this information, click 'Forgot your administrator username or password?'
4. Once logged in, select 'Domain Names' from the blue box that lists your domain.
5. Click on "Advanced DNS Settings".
6. You will now see listed your GoDaddy Google Sign-In Name, Password, and PIN.
7. Select "Sign in to DNS Console" in order to manage your DNS settings.
8. Now enter your Google Sign-In Name and Password listed on the previous screen.
9. You should now be in the Domain Control Center
10. Click on the domain name you need to request the authorization code for.
11. Find and click on the link "Send by Email" next to "Authorization Code" to the left of the domain details screen.
12. The Authorization code will now be sent to the Administrative Email address.
Please let us know if we can help you in any other way.
Sincerely,
Scott P.
Online Support Technician
If you need further assistance with this matter, please reply to this email or contact customer service at (480) 366-3700 and reference [Incident ID: 5535094].
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